Gourmet Cookies, St. Patricks Day Cookies, Cheese Biscuits, & Cookie Gift Baskets - Buy Gourmet Cookies Online

Our mailing address:

Byrd Cookie Company
PO Box 13086
Savannah, GA 31416

Phone:

1.912.355.1716

Toll Free:

1.800.291.2973

Fax:

1.912.355.4431

Customer Service Office Hours:

Monday – Thursday 8:30 AM – 5:30 PM, Friday 8:30 AM – 5:00 PM, closed Saturday and Sunday.

Email Addresses:

Customer Service
custserv@byrdcookiecompany.com

General Information
info@byrdcookiecompany.com

Web Site Technical Information
webmaster@byrdcookiecompany.com

Retail Mail Order Complaint Form

Please complete this form in full. Once your form is received, we will take appropriate action on your complaint within 48 hours and you will be notified by email or phone. A copy of your complaint will also be discussed in our Manager's Meeting to make sure that we improve our service to you in the future.

* = Required Field

CUSTOMER INFORMATION
Please complete all information below to avoid delay in the processing of your complaint.

SENDER INFORMATION

* Name
* Address

* City
* State
* Zip
* Telephone
* Email Address

RECIPIENT INFORMATION
Same as Sender
Name
Address

City
State
Zip
Telephone
Email Address

CUSTOMER ORDER INFORMATION
Order Date
Customer #
Order #

CUSTOMER COMPLAINT DESCRIPTION A detailed description must be included to ensure appropriate action is taken on your complaint
	Description of Complaint:
Damaged Goods
Shipping Address Error
Didn't Like Taste
Customer Information Error
Purchased at Retail Store
Wrong Item/Quantity Shipped
Other

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Contact Us

Retail Mail Order Complaint Form