Contact Us

Our mailing address:
Byrd Cookie Company
PO Box 13086
Savannah, GA 31416

Phone: 1.912.355.1716

Toll Free: 1.800.291.2973

Fax: 1.912.355.4431

Customer Service Office Hours: Monday – Thursday 8:30 AM – 5:30 PM, Friday 8:30 AM – 5:00 PM, closed Saturday and Sunday.

Email Addresses:
Customer Service - custserv@byrdcookiecompany.com
General Information - info@byrdcookiecompany.com
Web Site Technical Information - webmaster@byrdcookiecompany.com

Customer Contact Form

We are committed to providing the highest quality product and customer service. We appreciate your feedback and thank you in advance for taking the time to reach out to us. Please complete this form in full. Once your form is received, we will take appropriate action within 48 hours and you will be notified by email or phone. You can also email us directly at info@byrdcookiecompany.com

Note: * Indicates a required field

CUSTOMER INFORMATION
Please complete all information below to avoid delay in the processing of your complaint.
SENDER INFORMATION
 
* Name
* Address
 
* City
* State
* Zip
* Telephone
* Email Address
RECIPIENT INFORMATION
Same as Sender
Name
Address
 
City
State
Zip
Telephone
Email Address


CUSTOMER ORDER INFORMATION
Order Date
Customer #
Order #


CUSTOMER COMPLAINT DESCRIPTION
A detailed description must be included to ensure
appropriate action is taken on your complaint
  Description of Complaint:
Damaged Goods
Shipping Address Error
Didn't Like Taste
Customer Information Error
Purchased at Retail Store
Wrong Item/Quantity Shipped
Other


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